Články z oblasti vzdělávání a poradenství

Managing technical support: From phones and chat to knowledgebase

Self-service technical support is financially favorable for companies and when compared to…

Why trash talk is not a viable business strategy

Trash talk is often used in politics, especially in advertisements. In an effort to defame the…

How to manage change

Initially change ought to be managed differently from the getting back to business  as usual after…

Improvement of management practices can bring major productivity increases

In every country, considerable company productivity increases can be realized by transformation and…

Why established brands should come up with new experiences

Starbucks CEO Howard Schultz announced that Starbucks will start delivering coffee and other hot…

Global growth in the past and today

Productivity comparisons across countries reveal that operational factors, such as scale and…

Is respect alone enough to solve intercultural conflicts?

Respect is a nice reason to be interested in our cultural intelligence. However, it is not what…

Future growth depends on improving productivity

The last half-century has witnessed unprecedented growth in both GDP and GDP per capita.…

Study: Global gender gap in 2014

In the nine years that the World Economic Forum has been measuring the gender gap worldwide, there…

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