Články z oblasti vzdělávání a poradenství

Negotiating in tense situations (1/2): An example from the pharma industry

When negotiating, you should always think twice before accepting the least worst option – and this…

Do you want to make money by blogging?

Blogging brings fulfilment and, at the same time, it can also earn you some money.

Using a customer journey map to enhance productivity

It is essential business productivity be measured in the right way. It may seem surprising but the…

Social media (2/2): Unlocking collective intelligence

The previous article described how social media companies may catalyse the transformation of our…

Social media (1/2): Are they hindering diversity?

It is clear that some monopolistic platforms must exist. We just need to make sure that social media…

Adaptable leadership: Keep your company alive (1/2)

Emphasise learning over blame. View failure as a process. That is the first thing you need to do in…

Hyper-personalised customer experiences (1/2): Do you have the right mindset?

Even with ever-changing technology, one element remains constant – the customer.

Automate: gain more time and resources for your business

Automation enables you to provide a quicker and better service. On top of that, it makes it easier…

Emotions at work

Emotions are part of every relationship without exception, both in the family and also at work. This…

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