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Are you ready for a change in leadership? Three key steps

As the world prepares for an uncertain future with coronavirus, it is a good idea to pinpoint one of…

Study: Even if people know the best possibility, they won't choose it

People who are faced with a decision and know which solution has the best chance of success usually…

Turbulent times demand a change of strategy

In unpredictable times, when, rather like on a roller coaster ride, a sense of relative security…

Crowdsourcing (2/2): The difference between the two types

The previous article described two distinctive branches of crowdsourcing. Now let’s see how to gain…

Crowdsourcing (1/2): What is it actually about?

Crowdsourcing is currently a very popular application of the concept of wisdom of crowds, namely the…

In times of crisis, transparency has its benefits

Transparency is key, especially in times of crisis. Be clear about what you know and what you don’t.…

Take trust seriously: Are your employees reluctant to speak their mind? (2/2)

The previous article described why trust is not just an added extra which it is nice to have.…

Understanding decisions (2/2): Deciphering how people ratiocinate

The previous article explained how interviews can be used to reveal the mental models upon which…

Understanding decisions (1/2): Reveal mental models that drive decisions and behaviours

Mental models are often buried far below our consciousness levels. We can, however, employ…

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