Webinars are cursed. Everyone firmly believes that others are answering emails, playing Minesweeper…
In the last article, we saw how important it is to thoroughly observe customers, their habits, their…
Customer-centric mindset can be effectively promoted by CDOs. Sending e-mails containing customer…
LinkedIn is a great tool for networking, maintaining your current partnerships and contacts and for…
It is true that working effectively with someone not in physical proximity is not always easy.…
Digital is an integral part of strategy. Digital is a new way of doing things. You do not need to…
Generally speaking, power has a bad reputation. Social scientists define power, achievement, and…
Make sure that you give recognition to everyone and dont keep it only for phone calls, because when…
The international law firm Seyfarth Shaw, based in Chicago, employs almost 800 lawyers. The firm…
