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Become a great sales manager

If you lead a business team, the members of the team come first. You can be a great salesperson, but…

Seven tips for better cold calling

Do you use cold calling to gain new clients? The server callcentre.co.uk has a few pieces of advice…

Guide for productive networking in restaurants

A business meal meeting is in not an escape from the office or a chance to have a romantic date.…

How to run a call centre better

Investing money and time in technology isn't the best way. The most important parts of contact…

Keep your "old" clients

Gaining new clients usually requires investing more money. Building long-term partnerships with…

Is it time to get rid of your client?

When we are starting out, we usually accept any and all clients. But after some time, we find out…

Improve your sales training programme

It doesn't matter if you´re training new staff or people with experience. It's always good to make…

Control the situation - a lesson from an airport terminal

Controlling a situation means acting in a way that is both assertive and respectful. To achieve…

Role-playing in sales

We all are actors, at least to some degree. There are many roles to play, especially in the sales…

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