Your query "Um" has returned 301 articles.
Setting an out of office auto-reply is a common part of using e-mail. Most people consider it a trivial task, they, however, often don't realize how many people read these automated messages and what…
The phrase Enough is enough definitely applies in personal as well as online communication. And it especially applies in professional communication for example, when looking for a job or new clients.…
It is the human factor which remains the weakest link of many projects. Project managers simply have to deal with the fact that their teams consist of different individuals whose behaviour cannot be…
Managers are able to find a surprising number of reasons why they are not delegating more work to their subordinates. Often they argue that their team would not handle the particular task. However,…
For some time already, you have been feeling that the moment in your career when you should ask for a raise or promotion come. You, however, probably also feel that just asking is not enough. The PR…
We often do damage to our professional image by doing unnecessary things that we dont see as a big problem but that send a signal to the people around us that we are more amateurs than professionals.…
One of the most common indicators of call center effectiveness is the Average Handling Time (AHT). The British website Call Centre Helper therefore asked its visitors from the professional community…
The art of saying no is very important in a managerial practice. In the opposite case, you can end up spending more time on other people's tasks than on your own ones. And exhaustion will come very…
At meetings, are you the first one to take the floor? Do you overlook colleagues who are younger or less assertive? And when someone else is speaking, do you only think about what you will say? Then…
The opportunity to express dissent at the workplace is very important in terms of the work efficiency and the overall atmosphere in the team, but it often faces a fundamental problem - most people do…
Receiving negative feedback is challenging no matter how far we have progressed in our careers. The only way to learn to work with it effectively is to accept criticism as an inevitable part of our…
Being happy at work is influenced by many factors: relationships with colleagues and superiors, work-life balance, work environment and resources, compensation, growth opportunities, company culture,…
Our profiles on social networks are willy-nilly a part of our professional brands. It is therefore up to us whether to ignore it, or whether to count with it and work with it. A profile on LinkedIn,…
Whatever field we are working in, our interpersonal skills have a major influence on how successful we will be in our career - e.g. how we can communicate, establish and maintain mutually beneficial…
Mobile phones, email and other modern communication technologies are so common in todays offices that we have stopped paying attention to how we use them and whether we arent bothering the people…
