Customer experience design is a never-ending process (2/2)

The previous article described one example of a classic sequence: people start with good intentions but end up creating something that actually makes a bad situation worse.

Illustration

The full article is available to users registered at Hard Skills

Have you already registered? Please log in through this page.

Otherwise register for free and gain unlimited access to all 12545 articles available at Hard Skills.

Read the terms of registration at this page.

Články v sérii

Aktuální

Customer experience design is a never-ending process (1/2)

Aktuální

Customer experience design is a never-ending process (2/2)