Be literal
Loving stories and words that are used solely to engage others only encourage the viewer to look for more details. This is often not possible in our accelerated world. Real language summarises the intent and possibilities the sender wants to communicate. The words of real language are not just an "inflated bubble" full of pomp; they are words that really give people meaning, under which they imagine real things, not abstract concepts.
Communicate through symbols
Numbers and statistics are fine but no one remembers them. Instead, the use of symbols has a much greater impact. For example, a production manager entering a meeting and putting a pile of component parts on the table with the words: "These are what cause the most equipment failures. How do we fix them?" will certainly lead to a more lively and productive conversation than tables of statistics.
Talk instead of just communicating
Facts and emotions sell. Stories capture emotions more than just stating facts. For instance, instead of talking about the benefits of a job, you might ask your staff how they perceive the value of their work. Involve them and together create a communication story that is understood by both parties.
Instead of discussion, use dialogue
The meaning of "dialogue" is "through words". The word "discussion" shares the same root as "percussion", from the Latin for "defeat". Discussions are complex and can often be thought of as a one-step communication process with a single winner at the end. In contrast, a dialogue is exploratory, trying to understand various aspects. Dialogue is a free form of communication. You try to understand before making yourself understood.
All these forms of communication at the workplace require conscious training. Only in this way can you succeed in achieving communication goals and get people on your side.
-bb-