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Management styles you should forget about

Being promoted to a managerial post means increased responsibility, part of which involves dealing…

Even CEOs have to keep learning

There are various levels of management in a company but ultimate responsibility always rests with…

Customer experience design is a never-ending process (2/2)

The previous article described one example of a classic sequence: people start with good intentions…

10 quick confidence boosters

If you have recently suffered a professional setback, recovering your self-esteem is not always a…

Are people paying attention to your webinars?

During webinars, training sessions and meetings held online, presenters usually don’t feel very…

Dealing with work-related anxieties

Help your staff to become more resilient and adaptable. Help them to retain their ability to adapt…

Assessing your own productivity

There is more than one way of calculating a worker’s maximum productivity, based on such factors as…

Customer experience design is a never-ending process (1/2)

Is your organisation guilty of one of the customer experience missteps described below?

Starting a business: You need to spend money to make money

Especially when you are just starting a business, you will probably want to keep expenses as low as…

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