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Be a manager who treats others fairly

A manager is fair when he treats other fairly, according to their merits and according to the rules.…

Methodology for tough decisions might help you decide on yours (2/2)

In the previous article we introduced Randomised Control Trials (RCTs) as a methodology that was…

5 tips on how to improve the working environment in a call center

There are many negative prejudices connected to telemarketing and telephone sales, especially…

4 e-mails people hate

Do you wish not to drive prospects away, ruin the relationship with your current clients or…

Collaboration and diversity need your ethical guidance

No inner system of guidance can be strong enough to guide employees to always discover and decide…

"Irrationally Yours" - A new book by Dan Ariely

The fans of Dan Ariely and his books Predictably Irrational (HarperCollins, 2008) How Expensive is…

Guy Kawasaki: How to prepare for a panel discussion

If you have been working in your field for a long time, you represent a successful organization or…

Methodology for tough decisions might help you decide on yours (1/2)

Being managers, you often have to make tough decisions. Which new policy or initiative should be …

Guy Kawasaki: How to prepare for a panel discussion

If you have been working in your field for a long time, you represent a successful organization or…

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