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Seven signs that you are not a good manager

Despite the saying that some people are born leaders, most of the traits of a good leader are not…

Learn to speak in a way others like listening to

Communication skills are key to success in any given field. Be it personal life or career…

Six ways to engage and motivate customer service agents more

The mental state, motivation and engagement of employees in customer service play a key role. If…

4 tips on how to maintain a positive attitude, even in times of crisis

The coronavirus pandemic is not the only crisis that you will have to face during your professional…

Don't let fear affect you when making a decision

Some leaders are able to keep a cool head even in a crisis. Others may be paralysed or derailed by…

4 reasons why empathy is crucial in managing people

Being a leader requires a number of specific traits. One of them is great communication skills, and…

Six personal challenges that will significantly change your life

If you have the feeling that every day is the same, that you are stagnating and losing the desire to…

How a manager can make a team excited about a shared vision

One of the most crucial tasks of a team manager is to offer their team a shared vision which will…

Develop nerves of steel and focus on results like extreme athletes

Extreme athletes are known to have really strong nerves and commitment to the cause. But how did…

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