Články z oblasti vzdělávání a poradenství

Become irreplaceable

Who would not want to become an indispensable person for others - and especially at a time when many…

How to teach your customer service team to communicate with clients better

Empathy and communication skills are crucial for customer service agents. Being able to get on the…

Four practical approaches to creating a motivational context for your team

The role of a manager is not to be responsible for motivating individuals in a team, but to create a…

Seven traits that every business team manager must have

Not everyone can become a business team manager. A leader who manages the work, motivation and…

How to put together a personal development plan

If a manager neglects their team's personal development too long, sooner or later it will become…

4 ways to help employees lower their stress levels

Long-term stress in the team is something  every manager should be afraid of. High stress levels…

Six tips on how to increase your productivity and achieve your goals

Many people work hard, but not everybody is as productive as they would like to be, and not…

The five building blocks of an effective business team

What does a successful sales team with stable results look like? Should team members help each other…

Four questions that every manager should ask themselves during a crisis

You can really see whether a manager is good or not during a crisis. Crisis management is a totally…

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